OPERATIONS OVERVIEW

Dashboard

Appliance Help & Repair LLC

OPERATIONS · TUESDAY, SEP 15

Dispatch Board

Assign, move and resize appointments. Changes save automatically.

Sep 15, 2026
JobBlocked / unavailableDrag to move · bottom handle to resize · double-click for details

Technician colors & availability

Colors identify technicians throughout Dispatch.

CRM

Customers & Accounts

Accounts, people, properties and appliance history.

SERVICE OPERATIONS

Jobs

Search, combine filters and sort all authorized work.

Technicians
Tags
Status

COMPANY COMMUNICATIONS

Inbox

Calls and SMS matched to customers and Jobs.

TECHNICIAN SETTLEMENTS

Technician Pay

DONE Jobs, commission, tips, reimbursements, cash collected and dispute holds.

OPERATIONS

Tasks

Calls, parts, warranty checks, balances and return visits.

Open a Job to view its workspace.

TECHNICIAN PWA

Technician Mobile

Only work assigned to the signed-in technician.

● On Duty

WORKFLOW ENGINE

Automations

Trigger → conditions → actions → delay.

Rules

ACCESS CONTROL

Team & Permissions

Invite staff, assign roles and limit sensitive actions.

COMPANY

Settings

Company-managed lists, price templates, phone numbers and providers.

Price Book

Reusable Estimate and Invoice items

Lead Sources

Company Phone Numbers

Appliance Types

Appointment Time

Global setting for all new appointments
Twilio · Not configured
Square · Not configured
Stripe · Not configured
Google Places · Not configured